When did you first start your independent business, and can you speak a bit about your journey to where you are now?
I first started my business around a year and a half ago, making a complete career change from a non-beauty background. Passionate about creating beautiful bespoke nails, I invested heavily in training while working another job. Three months before starting my nail training, I handed in my notice from my time-consuming previous job. The leap of faith paid off, and now I operate from my own studio in my garden.
What booking software or solution were you using before Glambook Pro to manage your bookings, and why wasn’t it working for you?
Originally, I relied on messages via Instagram DMs, Facebook Messenger, and WhatsApp. Later, I experimented with several bookings Apps but found it challenging and not user-friendly for both myself and clients. Client feedback prompted me to explore other options, leading me to discover Glambook Pro.
How has Glambook Pro helped your business?
Glambook Pro has truly transformed my business, leading to a remarkable 30% increase in new clients. Existing clients now enjoy effortless access to my diary, and the booking process has become 50% more efficient. The overall user experience has been elevated, with the introduction of well-received reminder emails that contribute to the simplicity crucial for user satisfaction.
How does Glambook Pro make you feel about your business?
Glambook Pro has instilled confidence and professionalism in my business. Managing everything independently can be overwhelming, but Glambook Pro has helped me streamline both real-time and mental processes. The peace of mind that clients receive reminder emails and show up on time has boosted my confidence in running a successful business.
What does Glambook Pro allow you to do that you couldn't do before?
Glambook Pro has significantly reduced my administrative time, a challenge I faced before. Clients can now book seamlessly, and I only occasionally receive inquiries about alternate availability. The system has brought a sense of order, making me feel more on top of things.
What would you say to other independent beauty professionals?
My advice to fellow beauty professionals considering a booking system upgrade is simple: take the leap. Glambook Pro enhances professionalism and provides reassurance to clients, making the booking process simple and efficient. The affordability of the subscription, coupled with comprehensive features, makes it a clear choice, offering a significant improvement in overall business experience. Invest in yourself and your business – you won’t regret it.
Glambook has more than 37,000 self-employed professionals from Berlin, London, Milan, and 50 other cities across Europe who have already registered with the platform
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